Soho Demi

Life Less Common offers FREE SHIPPING Australia wide for all purchased sunglasses over $100 (Excludes Try-Before-You-Buy orders). For orders under $100 we offer Standard Shipping (4-10 days) for $8.00.

For Try-Before-You-Buy orders, shipping is flat rate $12.00 Australia wide, but returns are FREE.

Express Shipping (2-4 days) is optional and available on Australian orders for $15.00.

For all overseas orders the rates are listed below. Shipping can take 6-12 business days depending on country/territory.

NZ: $10 NZD | USA: $8 USD | CANADA: $10 CAD | UK: £8 GBP | SINGAPORE: $10 SGD | EUROPE: 10€ Euro | REST of WORLD: Flat Rate $25 AUD

We endeavour to dispatch all orders within 24-48 hours after receiving confirmation of a successful payment.

Delays may sometimes occur beyond the control of Life Less Common and we will advise you when we can when if this happens.

14 DAY RETURNS

We understand that buying sunglasses online can be tricky, so we accept change of mind returns on all full priced sunglasses within 14 days of delivery for a refund, exchange or store credit (conditions apply). This includes full priced items purchased with a discount code. 

To be eligible for a return, please a request return (via returns portal) within 14 days of receiving your order. We will review your request and send further instructions.

For Australian orders, we will send you pre-paid shipping label, as per our FREE RETURNS policy.

For International orders, we are unable to offer free returns. Any shipping costs involved in returning the item is at the customer’s expense. We strongly recommend using a tracking service when sending the item back to ensure its safe arrival. Life Less Common cannot be held responsible for any lost or undelivered returns.

HOW TO RETURN 

• To start a return, please go to our return portal lifelesscommon.com/a/return

• Please enter your order number and email address linked to the order.

• Select which item you would like to return and your reason.

• Select which resolution option you prefer (eg. refund, exchange, store credit)

• We will assess your claim and email you further instructions on how to return your order.

• All returned sunglasses must be clean and unworn, with all tags and original packaging.

• Any returned items that do not meet the criteria may incur a restock/damage fee.

• Original and return shipping costs are non-refundable.

SALE ITEMS

All sale items are FINAL SALE. No returns or exchanges will be accepted on sale items for change of mind. This does not affect the 12 month warranty or your consumer rights (ACCC).

FAULTY SUNGLASSES

If you have a warranty claim, outside of the 14 day free returns period, please email contact@lifelesscommon.com

Please include your name, order number or proof of purchase and photos of the issue. We will do our best to resolve the issue as soon as possible.

QUESTION?

To view our full Returns Policy click here. If we haven't answered your question, feel free to email us at contact@lifelesscommon.com.

Don't forget to include your full name and order number.

Plant-A-Tree with Us!

Life Less Common is a proud partner of Carbon Neutral’s Plant-a-Tree Program. For every pair of sunnies sold, we will purchase one tree for planting through the Plant-a-Tree program.

Carbon Neutral has over 20 years of experience creating innovative large-scale reforestation projects that restore landscapes, preserve biodiversity and sequester large amounts of atmospheric carbon.

The Yarra Yarra Biodiversity Corridor is Western Australia’s most ambitious Plant-a-Tree regeneration project. Plant-a-Tree is restoring the natural landscape and reconnecting habitats by linking small patches of remaining vegetation to create a 200km green corridor from inland to the coast.

This can have a big impact on climate change as it grows critical habitat for native wildlife on historically cleared land and will help to restore a globally recognised biodiversity hotspot.  

IMPACT 

Trees are a vital element of life. They capture carbon dioxide from the atmosphere giving us clean air to breathe and helping us to tackle the climate crisis. Plant-a-Tree has a positive impact on climate change and directly contributes to the United Nations Global Goals for Sustainable Development.

• Contributing to a sustainable future
• Helping to restore biodiversity
• Creating homes for native Australian wildlife
• Improved soil and water quality
• Regional economic benefits
• Indigenous cultural heritage benefits

GUARANTEE

You buy one, we plant one.

For every pair of Life Less Common sunnies sold, we purchase one tree for planting through the Plant-a-Tree program. 

Plant-a-Tree program will plant an Australian native tree or shrub species in the Yarra Yarra Biodiversity Corridor. They plant on unproductive, degraded farmland with the aim of returning the land to its original condition and restoring the precious ecosystems within it.

The trees are protected for 100 years by a carbon covenant and carbon right registered with the state government on the land title. This ensures the trees cannot be removed or compromised, even if the land is sold. 

REPORTING 

Life Less Common will report its total sales units every 12 months (on 30^th June) to Plant-a-Tree and then purchase the corresponding number of trees. For example, 500 sunglasses sold over a 12-month period, will equate to 500 trees being purchased and planted through the Plant-a-Tree program.

As a Plant-a-Tree partner, we are required to meet the criteria set by Carbon Neutral to continue to be part of the program and have use of partner materials. Accountability and transparency are our responsibility.

Learn more about Carbon Neutral here.

Learn more about the Plant-a Tree Program here.

ONE YEAR LIMITED WARRANTY

We offer a 12-month limited warranty from date of purchase which covers manufacturing defects in workmanship and materials. Please keep your receipt as proof of purchase to validate your warranty. This warranty does not include general wear, scratched or broken lenses, fading or frame deterioration.

If there is a genuine defect, please email contact@lifelesscommon.com with your name, order number or proof of purchase. Please attach photos of the sunglasses and the issue, so we can resolve as quickly as possible. On review of warranty claim, Life Less Common reserves the right to replace or repair items, in part or full at our complete discretion.

Please treat your Life Less Common sunglasses with care. Do not drop your product, do not subject your product to water or chemicals, and ensure your product is not left in an environment where temperatures may exceed 50 degrees Celsius (like as a hot car). Any damage caused through such situations will not be covered under the 12-month warranty.

CARE

To protect your Life Less Common sunglasses, your purchase comes with a microfibre cloth and triangular hard case which can be folded flat for easy storage when not in use. Sunglasses should be kept protected in this case when not being worn. Show your sunglasses some love and clean your lenses and frames regularly with the microfibre cloth. The cloth can be washed when necessary in mild soapy water and air dried.

PRESCRITPION LENSES

All Life Less Common frames can take prescription or custom lenses. Simply take the frame to your own optometrist for your custom lens to be fitted. 

Life Less Common is unable to process prescription lenses directly on behalf of customers. Please check with YOUR OWN optometrist before purchasing Life Less Common sunglasses to check that they are willing and able to fit a custom lens on a Life Less Common frame. Any dealing with third parties such as an optometrist, and any expenses incurred are the responsibility of the customer, who does so at their own risk. Life Less Common is not responsible for the outcome or liable in anyway.

QUALITY

All Life Less Common sunglasses are proudly designed in Melbourne, Australia and hand-crafted in China using globally sourced high-quality components. All Life Less Common sunglasses are polarised for superior image clarity and have 100% UVA/UVB protection. This thin film coating reduces glare, improves visual clarity and intensifies colour. Your Life Less Common frames are made from high quality Acetate, which is lightweight, strong and flexible for increased durability and wearer comfort, and include European hinges for superior fit. 

WARNING 

Life Less Common sunglasses are for recreational use only. They are not designed to offer protection in the event of impact with hard objects or intended for industrial protection. Some polarised lenses and tints may reduce the visibility of images displayed on screens, such as mobiles or car dash boards. Do not wear Life Less Common when driving at night, downhill skiing/snowboarding or flying an airplane.