Shipping, Warranty & Returns
We offer free shipping within Australia. Delivery can take up to 5-7 business days to metro areas and 7-10 business days to the rest of Australia (excluding weekends and public holidays). Delays may sometimes occur beyond the control of LIFE LESS COMMON and we will advise you when we can when if this happens.
Once your order leaves our warehouse, you’ll receive a shipping confirmation email which will contain your tracking link. Your order will be delivered between 9am and 5pm. If you're not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your LIFE LESS COMMON order.
ONE YEAR LIMITED WARRANTY
We offer a 12 month limited warranty from date of purchase which covers manufacturing defects in workmanship and materials. Please keep your receipt as proof of purchase to validate your warranty. This warranty does not include general wear, scratched or broken lenses, fading or frame deterioration. Please treat your LIFE LESS COMMON sunglasses with care and try not to leave them unprotected in the bottom of your handbag or sliding around on the dashboard of your car. If there is a genuine defect, that’s not cool. Please let us know here.
On review of warranty claim, LIFE LESS COMMON reserves the right to replace or repair items, in part or full at our complete discretion.
LIFE LESS COMMON sunglasses come with guarantees that cannot be excluded under the Australian Consumer Law. LIFE LESS COMMON will accept returns and provide you with an exchange voucher, refund (refund will be provided using original payment method) or repair where:
The item is faulty or is not of acceptable quality, or the item is not fit for its intended purpose, or the product does not match the sample or our description; and you can present a receipt or other adequate proof of purchase. We reserve the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect. If the failure is minor, we reserve our right to offer to repair only, and reserve the right to not offer a refund or an exchange coupon.
In order to review a returns claim, the item in question will need to be sent to Head Office in Melbourne for assessment. Please contact us here.
CHANGE OF MIND
At LIFE LESS COMMON you have 14 days to return your items for a full refund or exchange for change of mind. To qualify the item will need to be returned in a saleable condition with original proof of purchase. By saleable condition we mean that the item hasn’t been used, is still in its original packaging and all manuals, packaging and accessories are included. The item in question to be returned to Head Office in Melbourne at the customers expense. Once item has been received and its saleable condition confirmed, then a refund will be provided using original payment method. Please contact us here.
LIFE LESS COMMON Sunglasses are proudly designed in Melbourne, Australia and created using globally sourced high-quality components. All LIFE LESS COMMON sunglasses have polarised lenses to protect your eyes from harmful UV rays and the harsh Australian sun. This thin film coating reduces glare, improves visual clarity and intensifies colour. Your LIFE LESS COMMON frames are made from high quality Acetate, which is lightweight, strong and flexible for increased durability and wearer comfort, and include European hinges for superior fit.
To protect your LIFE LESS COMMON sunglasses, your purchase comes with a microfiber cloth and triangular hard case which can be folded flat for easy storage when not in use. Sunglasses should be kept protected in this case when not being worn. Show your sunglasses some love and clean your lenses and frames regularly with the microfiber cloth. The cloth can be washed when necessary in mild soapy water and air dried.
LIFE LESS COMMON sunglasses are for recreational use only. They are not designed to offer protection in the event of impact with hard objects or intended for industrial protection. Some polarised lenses and tints may reduce the visibility of images displayed on screens, such as mobiles or car dash boards. Do not wear LIFE LESS COMMON sunglasses when driving at night, downhill skiing/snowboarding or flying an airplane.