Venice Torteshell Sunglasses

Life Less Common offers FREE SHIPPING Australia wide for all sunglass orders over $100.

For orders under $100 we offer Standard Shipping (4-10 days) for $8.00.

Express Shipping (2-4 days) is optional and available on Australian orders for $15.00.

For all overseas orders we use Fedex and offer flat rate shipping of $30. Shipping can take 6-14 business days depending on country/territory.

We endeavour to dispatch all orders within 24-48 hours after receiving confirmation of a successful payment.

Delays may sometimes occur beyond the control of Life Less Common and we will advise you when we can when if this happens.

FREE 14 DAY RETURNS

We understand that buying sunglasses online can be tricky, so we accept change of mind returns on all full priced sunglasses within 14 days of delivery for a refund, exchange or store credit (conditions apply). This includes full priced items purchased with a discount code. 

HOW TO RETURN 

• To start a return, please go to our return portal lifelesscommon.com/a/return

• Please enter your order number and email address linked to the order.

• Select which item you would like to return and your reason.

• Select which resolution option you prefer (eg. refund, exchange, store credit)

• We will assess your claim and email you a prepaid Australia Post label for the return of the item.

SALE ITEMS

All sale items are FINAL SALE. No returns or exchanges will be accepted on sale items for change of mind. This does not effect the 12 month warranty or your consumer rights (ACCC).

FAULTY SUNGLASSES

If you have a warranty claim, outside of the 14 day free returns period, please email contact@lifelesscommon.com

Please include your name, order number or proof of purchase and photos of the issue. We will do our best ot resolve the issue as soon as possible.

QUESTION?

To view our full Returns Policy click here. If we haven't answered your question, feel free to email us at contact@lifelesscommon.com.
Don't forget to include your full name and order number.

ONE YEAR LIMITED WARRANTY

We offer a 12-month limited warranty from date of purchase which covers manufacturing defects in workmanship and materials. Please keep your receipt as proof of purchase to validate your warranty. This warranty does not include general wear, scratched or broken lenses, fading or frame deterioration.

If there is a genuine defect, please email contact@lifelesscommon.com with your name, order number or proof of purchase. Please attach photos of the sunglasses and the issue, so we can resolve as quickly as possible. On review of warranty claim, Life Less Common reserves the right to replace or repair items, in part or full at our complete discretion.

Please treat your Life Less Common sunglasses with care. Do not drop your product, do not subject your product to water or chemicals, and ensure your product is not left in an environment where temperatures may exceed 50 degrees Celsius (like as a hot car). Any damage caused through such situations will not be covered under the 12-month warranty.

CARE

To protect your Life Less Common sunglasses, your purchase comes with a microfibre cloth and triangular hard case which can be folded flat for easy storage when not in use. Sunglasses should be kept protected in this case when not being worn. Show your sunglasses some love and clean your lenses and frames regularly with the microfibre cloth. The cloth can be washed when necessary in mild soapy water and air dried.

PRESCRITPION LENSES

All Life Less Common frames can take prescription or custom lenses. Simply take the frame to your own optometrist for your custom lens to be fitted. 

Life Less Common is unable to process prescription lenses directly on behalf of customers. Please check with YOUR OWN optometrist before purchasing Life Less Common sunglasses to check that they are willing and able to fit a custom lens on a Life Less Common frame. Any dealing with third parties such as an optometrist, and any expenses incurred are the responsibility of the customer, who does so at their own risk. Life Less Common is not responsible for the outcome or liable in anyway.

QUALITY

All Life Less Common sunglasses are proudly designed in Melbourne, Australia and hand-crafted in China using globally sourced high-quality components. All Life Less Common sunglasses are polarised for superior image clarity and have 100% UVA/UVB protection. This thin film coating reduces glare, improves visual clarity and intensifies colour. Your Life Less Common frames are made from high quality Acetate, which is lightweight, strong and flexible for increased durability and wearer comfort, and include European hinges for superior fit. 

WARNING 

Life Less Common sunglasses are for recreational use only. They are not designed to offer protection in the event of impact with hard objects or intended for industrial protection. Some polarised lenses and tints may reduce the visibility of images displayed on screens, such as mobiles or car dash boards. Do not wear Life Less Common when driving at night, downhill skiing/snowboarding or flying an airplane.